Then, a week ago, ransomware () hit my PC, forcing me to wipe my boot drive, reinstall a purchased copy of Windows 10, scanned my hard drive with anti-virus, and began to reinstall all my apps. Several months ago, I tried the Reimage Repair and then purchased it to fix my "problems." After the fix, the PC seemed to work much better so I was initially satisfied. This is the second day since repair and so far, I' m satisfied. Make up your own mind if you want Reimage to repair your computer. They imbedded their program into my operating system and even there, I could not delete it. Which eventually made me think that for $27.00, and a one time fix would solve my problems. And I was to an extent, because when I downloaded their program and they scared my computer, and did not resolve my problem, which I should have known would have to be paid for, I uninstalled it in Settings, but the program kept coming up. It seems that problems must be on an individual basis dealing with people like this, but I had n problem, they are nicer to me, than my attitude toward them, because I felt that I was being taken. I was angry at myself to reach the point where I had to make a decision to let them do the more expensive repair, after paying $27.00, but I tried everything I knew, took it to a computer repair store, turned down an offer to reinstall Windows for another Whether I will have future problems as some say that Reimage puts malware and other items in their repair programs, I don't know, but so far, I am satisfied. I was angry to spend this money, but so far, my computer is working, the problems gone, Windows 10 updated, and they installed McAfee Anti virus also for the price for one year for three devices.Īt $29.00, $39.00 up to $59.00 and $69.00 for an anti virus program, I feel I got a good deal. When one agent was tired, I guess, went to the restroom, lunch, break, someone else took over. but they asked permission to remote control my computer and for almost five hours, I saw them adding, eliminating, and doing various things to my computer. I see nasty, critical remarks about Reimage being a scam, waste of money, putting adware, malware etc. Windows 10 was upgraded from Windows 7, but updates were missing, I tried in Settings to update, reset my computer, even wipe my hard drive and reinstall a new windows 10. It took about five hours on my Toshiba A6 AMD processor that ran about 2GZ but they seemed to repair my computer. I was at a point where I tired enough that I had to make a decision. I'm not taking time to go through my experience because typing is not my skill, but after paying $27.00 for diagnosis and I thought the resolution, I was told that I needed further help for $119.00. I went to Windows support for the error problem and thought that I downloaded the solution and ended up on the Reimage site. I had a Windows error problem, crashing problem and other problems.
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